Support2024-09-06T18:15:37+00:00

Documentation

For AutoML documentation, visit: https://docs.qeexo.com

FAQs

What does “Column names in .csv do not match the sensors you selected. (See QeexoAutoML_User_Guide)” mean?2024-08-27T00:34:56+00:00

When uploading CSV files, you will be asked to create an Environment and select the sensors and their configurations. What you select here must match with what is described in the CSV file.

I tried to connect my SensorTile.box to Windows 10 laptop but the Device Manager cannot find the Virtual COM port. Can you help?2024-08-27T00:34:36+00:00

We discovered that the stock firmware from ST (the latest FP-AI-SENSING1 package) is disabling USB CDC (Communication Device Class) device by default, thus causing the issue you described.

Instead, please use the “DataLogExtended.bin” firmware from this package of FP-SNS-STBOX1. If you flash this firmware, Virtual COM port will be recognized on Windows 10, and then you should be able to follow the rest of the installation instructions for Qeexo AutoML.

In a Single-class Classification project, how do I calibrate the threshold manually during Live Testing?2024-08-27T00:33:48+00:00

Click on “MANUAL CALIBRATION” on the Live Testing screen and enter a threshold between 0 to 1. Please refer to the Qeexo AutoML User Guide for additional information.

What is the probability displayed on the single class “live testing” page?2024-08-27T00:33:24+00:00

Probability for one-class classifiers are in the range (0, 1], i.e., 0 < Probability <= 1. Whether there is an anomaly in sensor readings is determined by thresholding this probability. If threshold is beta, Qeexo AutoML performs the following computation to detect anomaly:

IF Probability < beta:

Signal is Normal

ELSE:

Signal is Abnormal

What should I do if I experiencing problems installing or using AutoML?2024-08-27T00:32:36+00:00

If you are using macOS and experiencing problems installing or using Qeexo AutoML, we have a diagnostic utility that can help! Simply follow these steps and email the diagnostic report so that our team can analyze the problem:

 

Step 1. Download and run the diagnostic utilty

Visit this LINK to download the diagnostic utility.

Once this zip file is saved on your mac, double click it to uncompressed. Then double-click Qeexo AutoML Diagnostics to launch the utility

Step 2. Create the diagnostic report

Once the utility is launched, click the “Create Report” option so that the utility can start gathering relevant information to create a report. This may take 5 to 10 minutes.

 

Step 3. [Optional] Review the generated report

If desired, click “Show Report in Finder” to review the content of the generated report; otherwise, move onto next step.

 

Step 4. Email the report to Qeexo

After clicking “Email Report to Qeexo Support” option, your mac Mail app will be launched and a draft email (with the report as attachment) will be created:

Feel free to hit send, or use other email applications to send us the report at [email protected]

Can I download my dataset from Qeexo AutoML?2024-08-27T00:30:24+00:00

Absolutely! Please follow these steps:

1. Locate the dataset that you would like to download from DATA tab in Qeexo AutoML and click “Data Information”. In the following example, I am interested in the WIPE class label:

 

2. Then highlight and copy the set id:

3. Substitute the dataset id in the following URL and enter in the web browser (continue to stay logged in Qeexo AutoML):
https://automl.qeexo.com/api/download_data/e.g. https://automl.qeexo.com/api/download_data/100671
The CSV file for that dataset will be downloaded.

Will the platform support other types of Arm-Cortex-M4-based hardware?2024-08-27T00:27:27+00:00

Yes. Qeexo is continuing to add support for other hardware modules. Please stay tuned for our announcement for the next hardware support.

How do I convert pre-recorded sound files to CSV so that I can upload them to Qeexo AutoML?2024-08-27T00:27:02+00:00

Here is a Python script (link here) that can convert a WAV file to CSV format so that your data becomes compatible with Qeexo AutoML. Depending on the original frequency of the sound file, the script conducts re-sampling to 16kHz, which is the ODR we work with.

If your sound files are in MP3 format, we recommend using ffmpeg to convert them to WAV files first before feeding them to this python script.

Please contact [email protected] if you have more questions on this.

What’s the maximum data amount I could collect?2024-08-27T00:26:22+00:00

Currently, Bronze users can collect up to 12 hours of data per Collection.

Why can’t I select different ODRs for the Accelerometer and Gyroscope?2024-08-27T00:23:32+00:00

The accelerometer and gyroscope are on a single Inertial Measurement Unit (6-axis IMU), and currently share settings.

What value should I input for “Instance Length” and “Classification Interval”?2024-08-27T00:22:23+00:00

“Instance Length” is the time duration in milliseconds of each window on the sensor data stream that we want to classify. “Classification Interval” is the time gap in millisecond between running each classification. You can let AutoML choose these values for you by selecting “Determine Automatically”, or you can enter them manually.

Which model should I choose?2024-08-27T00:21:56+00:00

Depending on the application, data, and use case, there may not be one model that performs best for all metrics: accuracy, latency, and memory size. AutoML allows you to build multiple models all at once, so you can compare the performance results and select the best model that suits your needs.

Can I edit the Target Hardware or Classification Type after the project is created?2024-08-27T00:20:57+00:00

You can simply create a new project with the desired classification type and target hardware.

Should I choose Single-class or Multi-class when creating a project?2024-08-27T00:20:34+00:00

Multi-class classification can classify data into all the classes of interest, while single-class classification tells whether a given set of signals belong to the single class of interest. Multi-class projects need data and labels for all the classes of interest. Single-class projects need data only from a single class of interest, e.g., data from normal operating condition of a machine in an anomaly detection use case.

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